Customereye

Footactive

Healthcare & Medical • United Kingdomfootactive.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 179 days (about 34 per month). Busiest month: 29% of reviews. Languages: en 98%, de 1%, es 1%.

Overall Score

58/100
Short observation window (179 days)
+6.2 vs. last month4.70 ★ average rating · 200 reviews
58/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

58.0

Industry average 65.8

7.8 below average

Rating

4.70

Industry average 4.32

0.38 above average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2181of 3061 ranked in Healthcare & Medical
Top 71% · Mid Packup 273 from last month
#1 (best)#3061 (worst)
#2179Peer
#2180Peer
#2181This company
#2182Peer
#2183Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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