Footactive

Healthcare & Medical • United Kingdomfootactive.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

+20.6 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#131of 615

Top 21% · Top Tier

#1 (best)#615 (worst)

#129Peer

#130Peer

#131This company

#132Peer

#133Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 24% negative

76%

positive

Positive76%
Neutral1%
Negative24%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.9%

Response Speed

15.8%

Customer Support

15.6%

Product Quality

14.6%

Loyalty

9.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 31.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.0%

4★

6.5%

3★

4.2%

2★

2.2%

1★

2.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.5% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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