Customereye

Flodesk

Software & Web Servicesflodesk.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 131 days (about 23 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

63/100
Short observation window (131 days)
+20.0 vs. last month4.95 ★ average rating · 100 reviews
63/100 from 100 reviews over 5 months, limited confidence. trend not shown: window under six months. one month holds 58% of the reviews.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

63.1

Industry average 61.8

1.3 above average

Rating

4.95

Industry average 4.15

0.80 above average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1448of 3146 ranked in Software & Web Services
Top 46% · Upper Halfup 568 from last month
#1 (best)#3146 (worst)
#1446Peer
#1447Peer
#1448This company
#1449Peer
#1450Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Loyalty
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services