Based on public reviews and response behavior.
100 reviews over 1,510 days (about 2 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 100%.
Gambling & Betting average: score 56.6, rating 3.29 stars, reply rate 33.9%, over 719 ranked companies · benchmark 23 Oct 2026
Score
59.8
Industry average 56.6
3.2 above average
Rating
3.95
Industry average 3.29
0.66 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 719 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.887). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 83.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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