Customereye

ComeOn!

Gambling & Betting • United Kingdomcomeon.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
3.55 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#23of 91
Top 25% · Upper Half
#1 (best)#91 (worst)
#21Peer
#22Peer
#23This company
#24Peer
#25Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.9%
Response Speed
17.5%
Product Quality
16.1%
Pricing
14.2%
Loyalty
12.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 14.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100
62/100
signal score
  • Built from a negative-review share of 51.7% across this company's analyzed reviews.
  • 13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
48.0%
4
14.2%
3
7.5%
2
5.7%
1
24.7%

Based on 600 analyzed reviews. Sentiment is improving: 57.1% of reviews in the last three months were positive, compared with 14.3% in the three months before that.

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