Based on public reviews and response behavior.
600 reviews over 1,296 days (about 14 per month). Busiest month: 21% of reviews.
Gambling & Betting average: score 56.6, rating 3.29 stars, reply rate 33.9%, over 719 ranked companies · benchmark 23 Oct 2026
Score
59.7
Industry average 56.6
3.1 above average
Rating
3.55
Industry average 3.29
0.26 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering October 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 719 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 86% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 165 mentions with a sentiment score of 79.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
