Customereye

Firstbase

Legal & Compliance • United Statesfirstbase.io

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 366 days (about 8.3 per month). Busiest month: 17% of reviews. Languages: en 94%, unknown 4%, de 1%.

Overall Score

70/100
4.59 ★ average rating · 100 reviews
70/100 from 100 reviews over 11 months, moderate confidence.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026

Score

70.4

Industry average 69.4

1.0 above average

Rating

4.59

Industry average 4.50

0.09 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#771of 1425 ranked in Legal & Compliance
Top 54% · Mid Packup 2 from last month
#1 (best)#1425 (worst)
#769Peer
#770Peer
#771This company
#772Peer
#773Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering July 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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