Customereye

FineAwards

Hobbies & Arts • Hollywoodfineawards.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−4.8 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#209of 467
Top 45% · Upper Half
#1 (best)#467 (worst)
#207Peer
#208Peer
#209This company
#210Peer
#211Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.7%
Product Quality
18.5%
Delivery Shipping
16.9%
Loyalty
14.9%
Response Speed
8.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 11.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.2%
4
7.2%
3
2.0%
2
2.2%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.0% of reviews in the last three months were positive, compared with 95.4% in the three months before that.

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