Customereye

Febreze

Home & Livingfebreze.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 899 days (about 3.4 per month). Busiest month: 9% of reviews. Languages: en 98%, de 1%, nl 1%.

Overall Score

25/100
−16.7 vs. last month1.49 ★ average rating · 100 reviews
25/100 from 100 reviews over 17 months, moderate confidence.

Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 3 Nov 2026

Score

25.4

Industry average 66.7

41.3 below average

Rating

1.49

Industry average 4.37

2.88 below average

Reply rate

—

Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5985of 6048 ranked in Home & Living
Top 99% · Bottom Tierup 57 from last month
#1 (best)#6048 (worst)
#5983Peer
#5984Peer
#5985This company
#5986Peer
#5987Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

27% of reviews positive, 70% negative

27%
positive
  • Positive27%
  • Neutral3%
  • Negative70%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
Hidden
Loyalty
Hidden
Product Quality
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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