Based on public reviews and response behavior.
100 reviews over 1,845 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 100%.
Software & Web Services average: score 61.3, rating 4.11 stars, reply rate 34.4%, over 3,244 ranked companies · benchmark 23 Oct 2026
Score
67.5
Industry average 61.3
6.2 above average
Rating
4.22
Industry average 4.11
0.11 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 27% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,244 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.370). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99