Based on public reviews and response behavior.
100 reviews over 615 days (about 5 per month). Busiest month: 42% of reviews. Languages: en 100%.
Home & Living average: score 68.4, rating 4.47 stars, reply rate 44.1%, over 6,763 ranked companies · benchmark 23 Oct 2026
Score
57.8
Industry average 68.4
10.6 below average
Rating
3.87
Industry average 4.47
0.60 below average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 39% negative
Covering February 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,763 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.162 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 57.8 sits in the bottom quarter of about 6,800 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
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