Customereye

Fairstone Financial Inc.

Finance & Insurancefairstone.ca

Review data last updated .

Based on public reviews and response behavior.

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194 reviews over 81 days (about 73 per month). Busiest month: 38% of reviews. Languages: en 82%, fr 18%, pt 1%.

Overall Score

48/100
Short observation window (81 days)
−10.8 vs. last month4.03 ★ average rating · 194 reviews
48/100 from 194 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 24 Oct 2026

Score

47.5

Industry average 63.9

16.4 below average

Rating

4.03

Industry average 4.22

0.19 below average

Reply rate

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Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2838of 3264 ranked in Finance & Insurance
Top 87% · Bottom Tierdown 152 from last month
#1 (best)#3264 (worst)
#2836Peer
#2837Peer
#2838This company
#2839Peer
#2840Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering September 2026 — 58 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 35% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Loyalty
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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