Customereye

Fabletics US

Apparel & Fashion • USfabletics.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+50.0 vs. last month3.13 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#95of 330
Top 29% · Upper Half
#1 (best)#330 (worst)
#93Peer
#94Peer
#95This company
#96Peer
#97Peer

Overall Customer Sentiment

Above Average

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 561 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.1%
Onboarding
13.2%
Loyalty
12.7%
Problem Resolution
12.7%
Pricing
9.8%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 12.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100
51/100
signal score
  • Built from a negative-review share of 41.2% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating
5
39.7%
4
8.8%
3
9.3%
2
9.5%
1
32.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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