Customereye

Expatfile ๐Ÿ‡บ๐Ÿ‡ธ

Finance & Insurance โ€ข United Statesexpatfile.tax

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the โ“˜ icons to learn how to read each section. Expand cards for evidence.

1,005 reviews over 151 days (about 203 per month). Busiest month: 48% of reviews. Languages: en 93%, unknown 7%, fr 0%.

Overall Score

67/100
Short observation window (151 days)
โˆ’1.6 vs. last month4.80 โ˜… average rating ยท 1,005 reviews
67/100 from 1,005 reviews over 5 months, high confidence. trend not shown: window under six months.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies ยท benchmark 6 Oct 2026

Score

67.3

Industry average 62.9

4.4 above average

Rating

4.80

Industry average 4.27

0.53 above average

Reply rate

โ€”

Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#840of 2001 ranked in Finance & Insurance
Top 42% ยท Upper Half
#1 (best)#2001 (worst)
#838Peer
#839Peer
#840This company
#841Peer
#842Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering July 2026 โ€” 22 reviews, not the company's full review history.

โ€”
positive
  • Positiveโ€”
  • Neutralโ€”
  • Negativeโ€”

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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