Exemplar Education

Professional Certification & Skills • United Kingdomexemplar-education.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

3.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#269of 281

Top 96% · Bottom Tier

#1 (best)#281 (worst)

#267Peer

#268Peer

#269This company

#270Peer

#271Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 36% negative

63%

positive

Positive63%
Neutral2%
Negative36%

Sentiment Balance

Covering July 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.7%

Loyalty

16.9%

Product Quality

14.1%

Pricing

13.4%

Communication

9.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 25.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 37.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

46.5%

4★

11.7%

3★

4.2%

2★

3.2%

1★

34.5%

Based on 600 analyzed reviews. Sentiment is improving: 40.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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