Everything Genetic Ltd

Healthcare & Medical • United Kingdomeverythinggeneticltd.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

2.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#472of 615

Top 77% · Bottom Tier

#1 (best)#615 (worst)

#470Peer

#471Peer

#472This company

#473Peer

#474Peer

Overall Customer Sentiment

Below Average

44% of reviews positive, 54% negative

44%

positive

Positive44%
Neutral2%
Negative54%

Sentiment Balance

Covering January 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

18.3%

Customer Support

14.9%

Response Speed

13.8%

Loyalty

13.6%

Communication

11.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 18.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH92/100

92/100

signal score

•Built from a negative-review share of 57.3% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.8avg rating

5★

34.7%

4★

8.0%

3★

5.8%

2★

5.2%

1★

46.3%

Based on 600 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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