Based on public reviews and response behavior.
62 reviews over 432 days (about 4.4 per month). Busiest month: 16% of reviews. Languages: en 98%, de 2%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
72.4
Industry average 65.3
7.1 above average
Rating
4.34
Industry average 4.41
0.07 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering October 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes extracted from 62 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 21% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 40 mentions with a sentiment score of 84.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
