Customereye

CanvasByNumbers

Hobbies & Arts • United Statescanvasbynumbers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−14.1 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#280of 467
Top 60% · Mid Pack
#1 (best)#467 (worst)
#278Peer
#279Peer
#280This company
#281Peer
#282Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 13% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.6%
Delivery Shipping
19.3%
Customer Support
11.9%
Loyalty
11.6%
Response Speed
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 14.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
77.5%
4
16.3%
3
3.7%
2
0.7%
1
1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.0% of reviews in the last three months were positive, compared with 91.0% in the three months before that.

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