Customereye

Europcar South Africa

Automotive & Mobilityeuropcar.co.za

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,041 days (about 2.9 per month). Busiest month: 7% of reviews. Languages: en 81%, de 13%, fr 4%.

Overall Score

31/100
−40.0 vs. last month1.45 ★ average rating · 100 reviews
31/100 from 100 reviews over 19 months, moderate confidence.

Automotive & Mobility average: score 63.7, rating 4.29 stars, reply rate 39.2%, over 2,781 ranked companies · benchmark 16 Oct 2026

Score

31.4

Industry average 63.7

32.3 below average

Rating

1.45

Industry average 4.29

2.84 below average

Reply rate

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Industry average 39.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2656of 2781 ranked in Automotive & Mobility
Top 96% · Bottom Tierup 58 from last month
#1 (best)#2781 (worst)
#2654Peer
#2655Peer
#2656This company
#2657Peer
#2658Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 82% negative

15%
positive
  • Positive15%
  • Neutral3%
  • Negative82%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Pricing
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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