Vaping & Smoking Alternatives • United Kingdomeuphoria-uae.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,641 days (about 1.9 per month). Busiest month: 14% of reviews. Languages: en 100%.
Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 31.0%, over 497 ranked companies · benchmark 30 Oct 2026
Score
64.7
Industry average 63.2
1.5 above average
Rating
4.65
Industry average 4.51
0.14 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering January 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 497 ranked companies in Vaping & Smoking Alternatives (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.507). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 65 mentions with a sentiment score of 92.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.