Based on public reviews and response behavior.
600 reviews over 1,591 days (about 11 per month). Busiest month: 17% of reviews.
Vaping & Smoking Alternatives average: score 59.5, rating 4.39 stars, reply rate 31.0%, over 524 ranked companies · benchmark 6 Oct 2026
Score
67.6
Industry average 59.5
8.1 above average
Rating
4.74
Industry average 4.39
0.35 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 16% negative
Covering July 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 524 ranked companies in Vaping & Smoking Alternatives (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 371 mentions with a sentiment score of 79.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.74 stars is 0.3 above the Vaping & Smoking Alternatives average of 4.4. Show the rating where prospects decide: product pages, checkout, e-mail footers.
