Based on public reviews and response behavior.
75 reviews over 395 days (about 5.8 per month). Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026
Score
78.8
Industry average 68.6
10.2 above average
Rating
3.47
Industry average 4.49
1.02 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 75 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 78.8 places the company in the top quarter of about 6,800 ranked Home & Living companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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