Customereye

ETeacherGroup

Schools & Academic Education • United Stateseteachergroup.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+40.0 vs. last month4.67 ★ average rating · 234 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#125of 203
Top 62% · Mid Pack
#1 (best)#203 (worst)
#123Peer
#124Peer
#125This company
#126Peer
#127Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering August 2022 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 208 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
20.6%
Customer Support
20.1%
Product Quality
19.6%
Pricing
10.2%
Onboarding
6.5%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.0%
4
7.3%
3
2.6%
2
0.0%
1
5.1%

Based on 234 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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