Based on public reviews and response behavior.
198 reviews over 2,105 days (about 2.9 per month). Busiest month: 28% of reviews. Languages: en 90%, unknown 7%, pt 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
61.7
Industry average 65.4
3.7 below average
Rating
4.49
Industry average 4.28
0.21 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering January 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 198 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.257). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 105 mentions with a sentiment score of 89.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.