Customereye

Eredic

Hobbies & Arts • United Kingdomeredic.net

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
4.65 ★ average rating · 117 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#63of 467
Top 13% · Top Tier
#1 (best)#467 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Overall Customer Sentiment

Category Leader

51% of reviews positive, 47% negative

51%
positive
  • Positive51%
  • Neutral2%
  • Negative47%

Sentiment Balance

Covering September 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 69 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.3%
Response Speed
22.6%
Product Quality
14.5%
Loyalty
11.3%
Customer Support
7.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 47.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
80.3%
4
12.0%
3
3.4%
2
0.9%
1
3.4%

Based on 117 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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