Schools & Academic Education • United Statesenglishtest.duolingo.com
Review data last updated .
Based on public reviews and response behavior.
4,950 reviews over 945 days (about 159 per month). Busiest month: 43% of reviews. Languages: en 82%, unknown 14%, es 1%.
Schools & Academic Education average: score 69.5, rating 4.54 stars, reply rate 38.9%, over 1,022 ranked companies · benchmark 31 Oct 2026
Score
60.5
Industry average 69.5
9.0 below average
Rating
3.76
Industry average 4.54
0.78 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering August 2026 — 2,141 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 31% negative and 1% neutral.
Share of theme mentions
Themes from the 4,950 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,022 ranked companies in Schools & Academic Education (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 914 mentions with a sentiment score of 77.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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