Customereye

Your Co-op Energy

Energy & Utilities • United Kingdomenergy.yourcoop.coop

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 408 days (about 7.5 per month). Busiest month: 34% of reviews. Languages: en 96%, unknown 4%.

Overall Score

73/100
+9.1 vs. last month4.77 ★ average rating · 100 reviews
73/100 from 100 reviews over 5 months, moderate confidence.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

72.9

Industry average 66.1

6.8 above average

Rating

4.77

Industry average 4.23

0.54 above average

Reply rate

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Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#182of 504 ranked in Energy & Utilities
Top 36% · Upper Halfup 35 from last month
#1 (best)#504 (worst)
#180Peer
#181Peer
#182This company
#183Peer
#184Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering August 2025 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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