Based on public reviews and response behavior.
196 reviews over 332 days (about 18 per month). Busiest month: 16% of reviews. Languages: en 93%, fr 7%, es 1%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
82.0
Industry average 69.4
12.6 above average
Rating
3.91
Industry average 4.54
0.63 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering September 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes from the 196 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 82.0 places the company in the top quarter of about 1,900 ranked Lending & Consumer Finance companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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