Customereye

Elephant Insurance

Finance & Insuranceelephant.com

Review data last updated .

Based on public reviews and response behavior.

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180 reviews over 1,232 days (about 4.5 per month). Busiest month: 12% of reviews. Languages: en 91%, unknown 8%, es 1%.

Overall Score

61/100
−30.0 vs. last month3.61 ★ average rating · 180 reviews
61/100 from 180 reviews over 16 months, moderate confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score60.5vs 58.52.0Rating3.61vs 4.090.48Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#467of 1022 ranked in Finance & Insurance
Top 46% · Upper Half
#1 (best)#1022 (worst)
#465Peer
#466Peer
#467This company
#468Peer
#469Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

56% of reviews positive, 42% negative

56%
positive
  • Positive56%
  • Neutral2%
  • Negative42%

Sentiment Balance

Covering August 2026 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 40% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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