Based on public reviews and response behavior.
293 reviews over 1,764 days (about 5.1 per month). Busiest month: 25% of reviews. Languages: en 98%, it 1%, unknown 1%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
62.9
Industry average 64.6
1.7 below average
Rating
3.89
Industry average 4.29
0.40 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering August 2026 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 32% negative and 3% neutral.
Share of theme mentions
Themes from the 293 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 73% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 103 mentions with a sentiment score of 82.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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