Based on public reviews and response behavior.
973 reviews over 2,880 days (about 10 per month). Busiest month: 37% of reviews. Languages: en 68%, unknown 22%, de 3%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
38.3
Industry average 59.5
21.2 below average
Rating
3.36
Industry average 4.02
0.66 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 44% negative
Covering August 2026 — 85 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 68% negative and 0% neutral.
Share of theme mentions
Themes from the 973 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.173 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 38.3 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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