E-Infinity Online Camera Store

Tech & Electronics • United Kingdome-infin.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

63/100

+2.4 vs. last month4.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#24of 127

Top 19% · Top Tier

#1 (best)#127 (worst)

#22Peer

#23Peer

#24This company

#25Peer

#26Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 26% negative

74%

positive

Positive74%
Neutral1%
Negative26%

Sentiment Balance

Covering November 2024 — 34 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.7%

Loyalty

12.8%

Pricing

12.6%

Customer Support

12.4%

Product Quality

11.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 7.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

76.3%

4★

5.7%

3★

1.8%

2★

1.8%

1★

14.3%

Based on 600 analyzed reviews. Sentiment is improving: 98.0% of reviews in the last three months were positive, compared with 92.7% in the three months before that.

Unlock full insights