Customereye

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Tech & Electronics • United Statessupportnerds.us

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,000 reviews over 134 days (about 227 per month). Busiest month: 28% of reviews. Languages: en 69%, unknown 30%, fr 1%.

Overall Score

49/100
Short observation window (134 days)
−5.2 vs. last month4.92 ★ average rating · 1,000 reviews
49/100 from 1,000 reviews over 5 months, high confidence. trend not shown: window under six months.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026

Score

48.8

Industry average 59.5

10.7 below average

Rating

4.92

Industry average 4.12

0.80 above average

Reply rate

—

Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#844of 1067 ranked in Tech & Electronics
Top 79% · Bottom Tierdown 37 from last month
#1 (best)#1067 (worst)
#842Peer
#843Peer
#844This company
#845Peer
#846Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering July 2026 — 134 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 30% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Problem Resolution
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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