Based on public reviews and response behavior.
100 reviews over 849 days (about 3.6 per month). Busiest month: 13% of reviews. Languages: en 100%.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026
Score
48.9
Industry average 59.5
10.6 below average
Rating
4.04
Industry average 4.12
0.08 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering May 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,067 ranked companies in Tech & Electronics (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.178 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.264). Review the worst months in the trend data to identify specific operational or product issues.
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