Customereye

Superfi

Tech & Electronics • United Kingdomwww.superfi.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 2,314 days (about 7.9 per month). Busiest month: 12% of reviews.

Overall Score

49/100
+58.3 vs. last month4.37 ★ average rating · 600 reviews
49/100 from 600 reviews over 42 months, high confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026

Score

48.8

Industry average 59.5

10.7 below average

Rating

4.37

Industry average 4.12

0.25 above average

Reply rate

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Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#845of 1067 ranked in Tech & Electronics
Top 79% · Bottom Tierup 75 from last month
#1 (best)#1067 (worst)
#843Peer
#844Peer
#845This company
#846Peer
#847Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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