Based on public reviews and response behavior.
2,561 reviews over 1,090 days (about 72 per month). Busiest month: 16% of reviews. Languages: en 96%, unknown 4%, fr 0%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
68.6
Industry average 66.3
2.3 above average
Rating
4.66
Industry average 4.42
0.24 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering August 2026 — 142 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 1% neutral.
Share of theme mentions
Themes extracted from 2,561 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.119). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 49% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
