Customereye

Katie's Pet Heaven

Veterinary & Pet Serviceskatiespetheaven.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,654 days (about 1.8 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

75/100
4.85 ★ average rating · 100 reviews
75/100 from 100 reviews over 18 months, moderate confidence.

Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026

Score

75.4

Industry average 66.3

9.1 above average

Rating

4.85

Industry average 4.42

0.43 above average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked Veterinary & Pet Services companies

#79of 268 ranked in Veterinary & Pet Services
Top 29% · Upper Half
#1 (best)#268 (worst)
#77Peer
#78Peer
#79This company
#80Peer
#81Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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