Customereye

DrinkWell

Food & Beverage • United Kingdomdrinkwelluk.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+10.3 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#92of 551
Top 17% · Top Tier
#1 (best)#551 (worst)
#90Peer
#91Peer
#92This company
#93Peer
#94Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.9%
Product Quality
19.7%
Response Speed
13.9%
Customer Support
12.0%
Loyalty
10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
81.0%
4
8.5%
3
4.0%
2
2.3%
1
4.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.7% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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