Based on public reviews and response behavior.
340 reviews over 5,508 days (about 1.9 per month). Busiest month: 9% of reviews. Languages: en 83%, unknown 17%, it 0%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
52.9
Industry average 63.6
10.7 below average
Rating
4.07
Industry average 4.19
0.12 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering June 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 340 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.294 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.275). Review the worst months in the trend data to identify specific operational or product issues.
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