Doctor Today

Healthcare & Medical • Londondoctortoday.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

−10.0 vs. last month4.95 ★ average rating · 518 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#19of 615

Top 3% · Top Tier

#1 (best)#615 (worst)

#17Peer

#18Peer

#19This company

#20Peer

#21Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 6% negative

92%

positive

Positive92%
Neutral2%
Negative6%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 482 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.0%

Loyalty

24.9%

Product Quality

18.0%

Response Speed

9.5%

Pricing

6.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 15.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.7%

4★

2.1%

3★

0.6%

2★

0.2%

1★

0.4%

Based on 518 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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