Based on public reviews and response behavior.
1,724 reviews over 1,266 days (about 41 per month). Busiest month: 24% of reviews. Languages: en 73%, unknown 17%, es 3%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026
Score
62.2
Industry average 66.1
3.9 below average
Rating
4.11
Industry average 4.34
0.23 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering August 2026 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 25% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,724 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 452 mentions with a sentiment score of 85.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
