Customereye

DistroKid

Beauty & Wellness • United Statesdistrokid.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−4.1 vs. last month4.15 ★ average rating · 1,575 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#149of 351
Top 42% · Upper Half
#1 (best)#351 (worst)
#147Peer
#148Peer
#149This company
#150Peer
#151Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 37% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,553 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
18.2%
Customer Support
17.7%
Product Quality
14.4%
Response Speed
13.0%
Loyalty
9.6%

Most feedback concerns Onboarding.

The most common complaint theme is Loyalty, making up 9.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 36.5% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.3%
4
6.0%
3
2.7%
2
2.2%
1
16.8%

Based on 1,575 analyzed reviews. Sentiment is improving: 87.9% of reviews in the last three months were positive, compared with 81.4% in the three months before that.

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