Customereye

Diabetic Warehouse

Pharmacy & Online Medicine • United Statesdiabeticwarehouse.org

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

42/100
+6.1 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#173of 189
Top 92% · Bottom Tier
#1 (best)#189 (worst)
#171Peer
#172Peer
#173This company
#174Peer
#175Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.1%
Response Speed
17.7%
Pricing
13.1%
Product Quality
10.2%
Loyalty
8.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 42.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.3%
4
4.7%
3
2.3%
2
1.3%
1
5.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.1% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis