Customereye

Della

Home & Living • United Statesdellahome.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

357 reviews over 1,566 days (about 6.9 per month). Busiest month: 16% of reviews. Languages: en 98%, unknown 1%, es 0%.

Overall Score

49/100
−36.4 vs. last month2.47 ★ average rating · 357 reviews
49/100 from 357 reviews over 39 months, high confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

49.2

Industry average 67.9

18.7 below average

Rating

2.47

Industry average 4.44

1.97 below average

Reply rate

—

Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4996of 5448 ranked in Home & Living
Top 92% · Bottom Tierdown 31 from last month
#1 (best)#5448 (worst)
#4994Peer
#4995Peer
#4996This company
#4997Peer
#4998Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

38% of reviews positive, 60% negative

38%
positive
  • Positive38%
  • Neutral2%
  • Negative60%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Problem Resolution
Hidden
Communication
Hidden
Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living