Based on public reviews and response behavior.
100 reviews over 1,263 days (about 2.4 per month). Busiest month: 9% of reviews. Languages: en 98%, fr 2%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
63.5
Industry average 62.9
0.6 above average
Rating
3.48
Industry average 4.25
0.77 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 38% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.319 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 74.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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