Based on public reviews and response behavior.
137 reviews over 1,585 days (about 2.6 per month). Busiest month: 5% of reviews. Languages: en 82%, fr 7%, it 4%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
41.4
Industry average 60.6
19.2 below average
Rating
1.82
Industry average 4.28
2.46 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 69% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 137 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.360 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 41.4 sits in the bottom quarter of about 550 ranked Pharmacy & Online Medicine companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
