Based on public reviews and response behavior.
600 reviews over 680 days (about 27 per month). Busiest month: 9% of reviews.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
40.1
Industry average 60.8
20.7 below average
Rating
1.18
Industry average 4.11
2.93 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 68% negative
Covering September 2024 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 65% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.186 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.282). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99