Based on public reviews and response behavior.
80 reviews over 2,642 days (about 0.9 per month). Busiest month: 6% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
64.4
Industry average 64.9
0.5 below average
Rating
3.59
Industry average 4.29
0.70 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 33% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 80 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 42 mentions with a sentiment score of 72.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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