Based on public reviews and response behavior.
82 reviews over 1,640 days (about 1.5 per month). Busiest month: 20% of reviews. Languages: en 100%.
Automotive & Mobility average: score 64.6, rating 4.31 stars, reply rate 38.5%, over 3,022 ranked companies · benchmark 25 Oct 2026
Score
75.7
Industry average 64.6
11.1 above average
Rating
3.55
Industry average 4.31
0.76 below average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 82 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,022 ranked companies in Automotive & Mobility (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 88% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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