Customereye

Countrywide Conveyancing Services

Real Estate & Property • United Kingdomcwpl.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,606 days (about 1.9 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

30/100
1.35 ★ average rating · 100 reviews
30/100 from 100 reviews over 14 months, moderate confidence.

Real Estate & Property average: score 68.2, rating 4.27 stars, reply rate 48.7%, over 1,138 ranked companies · benchmark 2 Nov 2026

Score

30.3

Industry average 68.2

37.9 below average

Rating

1.35

Industry average 4.27

2.92 below average

Reply rate

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Industry average 48.7%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#1105of 1138 ranked in Real Estate & Property
Top 97% · Bottom Tier
#1 (best)#1138 (worst)
#1103Peer
#1104Peer
#1105This company
#1106Peer
#1107Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

16% of reviews positive, 83% negative

16%
positive
  • Positive16%
  • Neutral1%
  • Negative83%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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