Based on public reviews and response behavior.
100 reviews over 1,088 days (about 2.8 per month). Busiest month: 15% of reviews. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 24 Oct 2026
Score
70.7
Industry average 71.4
0.7 below average
Rating
4.58
Industry average 4.67
0.09 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering November 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,039 ranked companies in Home Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.260). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 81% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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