Crestline Promotional Products

Professional Services • United Statescrestline.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

88/100

+6.8 vs. last month4.82 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#2of 517

Top 1% · Top Tier

#1 (best)#517 (worst)

#1Peer

#2This company

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 17% negative

83%

positive

Positive83%
Neutral1%
Negative17%

Sentiment Balance

Covering July 2026 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 13% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.4%

Product Quality

18.3%

Delivery Shipping

16.9%

Response Speed

12.3%

Loyalty

10.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 16.5% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.2%

4★

3.7%

3★

2.4%

2★

1.1%

1★

1.6%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 98.4% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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