Based on public reviews and response behavior.
100 reviews over 51 days (about 60 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
67.3
Industry average 65.6
1.7 above average
Rating
4.79
Industry average 4.46
0.33 above average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering August 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Loyalty" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 89.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
96% of scored reviews are positive against an industry average of 81%. Sentiment leads rating changes; protecting it protects the score.
